Privacy Policy for Poop Savvy
Effective Date: April 27, 2022
Poop Savvy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with us through forms, emails, or other communications. By using our services, you agree to the terms outlined below.
Information We Collect
We collect personal information you provide when you:
Submit inquiries or schedule services through our contact form (e.g., name, email, address, phone number).
Sign up for recurring pet waste removal services.
Make payments through our secure third-party payment processor.
Communicate with us via email, phone, or social media.
We may also collect:
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies or analytics tools.
Service-Related Data: Details about your service preferences (e.g., yard size, number of pets, frequency of visits) to provide tailored pet waste removal services.
How We Use Your Information
We use your information to:
Process and respond to inquiries submitted through our contact form.
Schedule and confirm pet waste removal appointments.
Process payments securely through third-party providers (e.g., Stripe, PayPal).
Send service reminders, invoices, and customer support communications.
Improve our website and services through analytics (e.g., tracking website traffic).
Comply with legal obligations or resolve disputes.
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with trusted third-party providers to deliver our services, including:
Payment Processors: To process payments securely (we do not store your credit card information).
Scheduling Tools: To manage appointments and routes.
Analytics Providers: To understand website usage (e.g., Google Analytics).
These providers have their own privacy policies governing data security. We may also disclose information if required by law or to protect our rights, property, or safety.
Cookies and Tracking
Our website uses cookies to:
Enhance user experience (e.g., remembering your preferences).
Track website traffic and quote request sources (e.g., Google, social media).
You can disable cookies in your browser settings, but this may affect website functionality.
Data Security
We take reasonable measures to protect your data, including:
Secure storage and encryption of personal information.
Limiting access to authorized personnel only.
Using reputable third-party providers for payment and data processing.
Data Retention
We retain your personal information only as long as necessary for business operations or legal compliance (e.g., retaining invoices for accounting purposes). You may request deletion of your data, subject to legal retention requirements.
Your Rights
You have the right to:
Request access to your stored personal information.
Update or correct your information.
Request removal from our customer relationship management (CRM), email, or SMS lists.
Opt out of marketing communications.
To exercise these rights, contact us at info@poop-savvy.com or 972-388-8255.
Third-Party Links
Our website may contain links to third-party sites (e.g. payment processors). We are not responsible for their privacy practices. Please review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: info@poop-savvy.com
Phone: 972-388-8255
Address: 1801 N Hampton Rd, Desoto, TX
By using our services, you acknowledge that you have read and agree to this Privacy Policy.